Informal workplace learning: a narrative inquiry

The objective of the research is to examine the practice of social workers and in particular to explore their informal learning at work. The aim of research is to understand if the narrative inquiry can further the knowledge of the action and reconstruction of the experience. The tool used for the data collection has been the narrative interview. The research offers some useful suggestions about the methodological contribution for the retrieval and the analysis of narrative data, the elaboration of a network between all the elements analyzed in each interview, also using a software ATLAS.ti, defining the characteristics of the informal learning of social workers and the contents of informal learning in the workplace.