National Plan of Recovery and Resilience and Digitalization of Public Administrations: New Opportunities for Old Challenges for Social Work

The object of this paper is to encourage contemplation on the opportunities and problems the contemporary digital era presents for social work. The paper highlights the significance of considering ISSS not just as a tool for gathering information describing reality but, more importantly, as a tool for its users to advance their knowledge and build relationships with their client and one another. Due to this, it suggests concentrating the informational tools and systems on social workers’ daily tasks and developing them with their direct and ongoing engagement.