Artificial intelligence as a tool for enhancing the performance of public health emergency operation centres (EOC)

Emergency Operation Center (EOC) is a designated physical space centralizing the coordination of emergency response activities. Modern EOCs extend their utility to preparedness activities and functions as early warning platforms, monitoring potential emergency indicators in a “watch” mode. We considered the potential application of Artifical Intelligence (AI) into the operationalization of EOC. Specifically, AI stands as a transformative force in the operational effectiveness of a PHEOC throughout the public health emergency management cycle, which covers the preparedness, response, and recovery phases. In the preparedness phase, AI delves into historical data, employing predictive analytics to foresee potential emergency scenarios and disease outbreaks, thereby strengthening the PHEOC’s state of readiness. AI supports decision-makers by integrating diverse information streams, enhancing situational awareness, and suggesting evidence-based actions for prompt response. The integration of AI into PHEOC operations represents a paradigm shift in public health emergency management. Through intelligent data processing and predictive analytics.