The aim of this paper is to analyze consumer perception of corporate social responsibility (CSR) and sustainable consumption by investigating the possible relationships between them. A theoretical overview of the importance of investigating the perceptions of CSR as a threedimensional construct from a consumer perspective and the crucial theme of sustainable consumption are presented. At this point the results of a quantitative empirical research carried out on Italian consumers are presented. The starting point has been a structured questionnaire. Through this a descriptive analysis also using a two step cluster analysis has been performed. The results confirm the relevance of deepening consumer perceptions of CSR by using a multidimensional scale and its relationship with sustainable consumption while focusing on a specific firm and category of sustainable products.
An analysis on consumer perceptions of corporate social responsibility and sustainable consumption
gabriella schoier
;giovanna pegan
2021-01-01
Abstract
The aim of this paper is to analyze consumer perception of corporate social responsibility (CSR) and sustainable consumption by investigating the possible relationships between them. A theoretical overview of the importance of investigating the perceptions of CSR as a threedimensional construct from a consumer perspective and the crucial theme of sustainable consumption are presented. At this point the results of a quantitative empirical research carried out on Italian consumers are presented. The starting point has been a structured questionnaire. Through this a descriptive analysis also using a two step cluster analysis has been performed. The results confirm the relevance of deepening consumer perceptions of CSR by using a multidimensional scale and its relationship with sustainable consumption while focusing on a specific firm and category of sustainable products.File | Dimensione | Formato | |
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Schoier_An analysis on consumer perceptions of corporate social responsibility and sustainable consumption.pdf
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